Services

Technical support and troubleshooting services

1. Project management and coordination:

• Managing projects from estimation and calculations to blueprint creation and execution.
• Coordinating and addressing requests related to various project issues.

2. Equipment installation, service and repair:

• Managing the installation, service and repair of marine and telecom equipment, including radar and satellite systems.
• Investigating and resolving hardware alarms and malfunctions

3. IT infrastructure solutions:

• Configuring and maintaining IT infrastructure components, including switches, routers, servers, CCTV and other systems.
• Addressing issues with software applications, ensuring proper functionality.

4. Software integration and configuration:

• Integrating and configuring software applications, ensuring seamless operation.
• Addressing issues related to software functionality.

5. Monitoring and alarming solutions:

• Configuring and troubleshooting monitoring systems like PRTG.
• Addressing issues related to alarms, notifications, and system alerts.

6. Hardware maintenance:

• Conducting control and preventive checks and maintenance tasks for specific hardware components.

7. Remote support:

• Providing remote support for various technical issues and anomalies.
• Assisting with remote configuration and troubleshooting.